About Crédit Agricole IDF

Crédit Agricole d'Ile de France is a bank in the Ile de France region founded in 1901. It is one of the 39 regional banks of the Crédit Agricole group.

Crédit Agricole is the largest network of cooperative and mutual banks in the world.

Stéphanie Vo Dan Tuan - Director of Innovation and Customer/Employee Experience at Crédit Agricole d'Ile-de-France, shares her feedback on Klein Blue and the usage she makes of it with her team.

Stephanie Vo Dan Tuan
Director of Innovation and Customer/Collaborator Experience

Before Klein Blue

“We had been looking for a tool for several years to meet our strategic open innovation needs, particularly in terms of quality sourcing.

We lacked an open innovation tool that would allow us to carry out detailed research and obtain information on the startups that we had identified. Mostly: the potential customers, the investment path, the investors that they were attached to, but also the ability to have an overview of a specific market.

Before Klein Blue , we had to do it ourselves, using search engines or other easy-to-access tools, but it was tedious , we wasted a lot of time and lacked precision. Moreover, we had to constantly update it ourselves and it therefore did not meet our needs."

Klein Blue is an open-innovation control tower.

Stephanie Vo Dan Tuan
Director of Innovation and Customer Experience

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Why Klein Blue

“What I really liked about Klein Blue right away was this open-innovation control tower. Everything is included: both the sourcing part, the global mapping of startups, the intelligence on the subjects that interest us , the intelligence gathered on events...

Having a single tool saves us from spreading ourselves too thin, having to go from one application to another. This has industrialized our approach, and it has saved us a lot of time."

The Klein Blue result

Streamlining of the open-innovation approach

“Klein Blue has accelerated, optimized and above all, professionalized our open innovation strategy. Thanks to the very fine sourcing offered by Klein Blue, we were able to amplify our open innovation approach."

A platform, and above all, a human solution

“We don't only benefit from a tool or a solution, we benefit from real human support, and I insist on the word human. Klein Blue is there, present, reactive, with referents who follow us through."

Listening and co-construction

“We feel that Klein Blue is very close to users regarding the development of the platform. At Klein Blue there is this constant desire to improve the platform."

A pain-point that is understood and resolved

“Quite simply: Klein Blue solves our problems and answers our needs perfectly."

Klein Blue accelerated, optimized and above all, professionalized our open innovation strategy. Thanks to the very fine sourcing offered by Klein Blue, we were able to amplify our open innovation approach.